Support

Printing

Think before you print!

Printers are available throughout campus for faculty, staff, and students. All printing services are managed by Graded and require a Graded account.

Students

To install printers, submit print jobs, and collect your documents from any printer on campus, please refer to the appropriate guide below:

• Windows computers
• Mac computers

Faculty & Staff

Graded Windows Computers
To print:

1. Connect to the Graded_School Wi-Fi network.
2. Open your document and select Print (Ctrl + P or File > Print).
3. Select either:
   • b&w-printer (black and white), or
   • color-printer
4. Confirm the paper size (Letter or A3).
5. Click Print.

BYOD Windows Computers
Faculty and staff using personal Windows computers must install the Graded printer drivers before printing.

To install the printers:

1. Connect to the Graded_School Wi-Fi network.
2. Download and run the printer installation application.
3. Select your preferred language and click OK.
4. Accept the license agreement and click OK.
5. Wait while the application retrieves Graded’s printer list.
6. Select B&W-PRINTER and COLOR-PRINTER, then click Next.
7. Enter your Graded credentials and click Next.
8. Wait while the printers are installed.
9. Click Finish.

To print:

1. Connect to the Graded_School Wi-Fi network.
2. Open your document and select Print (Ctrl + P or File > Print).
3. Select either:
   • b&w-printer (black and white), or
   • color-printer
4. Confirm the paper size (Letter or A3).
5. Click Print.

BYOD Mac Computers
To install printers, submit print jobs, and collect your documents from any printer on campus, please refer to this tutorial.

Releasing Print Jobs

To collect your print job:

1. Go to any campus printer.
2. Press the green Start button on the touchscreen.
3. Enter the identification number found on the back of your Graded ID badge.
4. Press Next.
5. Select the print jobs you want to print (or delete any you no longer need).
6. When finished, press Log Out.
7. Don’t forget to collect your documents.

Photocopying and Scan to Email
All members of the Graded community may use the photocopying and Scan to Email functions available on campus printers.

Wi-Fi Access on Campus

Faculty, Staff, and Students
All personal and school-issued devices (laptops, phones, and tablets) can be connected to the Graded_School Wi-Fi network using the same username and password you use to access your Graded email account (firstName.lastName or first_last for faculty and staff; gr999999 for students).

Parents and Visitors
Graded provides the Graded_Visitor Wi-Fi network for all visitors.

To connect:

1. Scan the Graded_Visitor QR code with your device.
2. The network password will be entered automatically.

QR codes are available at Reception, the Admissions Office, and the ICT Department.

Disclaimer
All members of the Graded community share responsibility for protecting personal and school-owned devices, the school network, and, ultimately, our students. Please follow the LARK (Legal, Appropriate, Responsible, and Kind) guidelines whenever connecting to the Graded network or using its digital resources.

Graded is not responsible for the loss of data (including, but not limited to, damage caused by spyware or viruses) or for the loss, damage, or theft of personal devices brought onto campus.

Please note that using the Graded network is not anonymous.

Telephone System Guide

Objectives
By the end of this guide, you will be able to use the essential functions of Graded’s telephone system. You will learn how to:

• Make calls
• Transfer calls
• Forward calls
• Set up conference calls
• Configure Quick Dial (OS40 phones only)

OS20 (Small Display)

 

Making Calls

Internal Calls

1. Pick up the handset.
2. Dial the three-digit extension.

Local Calls

1. Pick up the handset.
2. Dial 0 to access an outside line.
3. Dial the phone number.

Format: 0 + local number

Long-Distance Calls

1. Pick up the handset.
2. Dial 0, followed by the carrier code (015), the area code, and the phone number.

Format: 0 + 015 + area code + phone number

International Calls

1. Pick up the handset.
2. Dial 00, followed by the carrier code (015), the country code, the city code, and the phone number.

Format: 00 + 015 + country code + city code + phone number

Transferring Calls
You can transfer callers to any internal Graded extension.

1. Gather enough information to identify the caller before transferring the call.
2. Ask the caller to hold while you complete the transfer.
3. Using the Navigation button (see Figure 1), highlight Consultation.
4. Press OK.
5. Dial the extension of the person you wish to transfer the call to.
6. Wait for the person to answer, then announce the caller.
7. Replace the handset to complete the transfer.

If the recipient does not answer
If no one answers and voicemail is not available:

1. Select Return to held call to reconnect with the original caller.
2. Take a message and forward it to the appropriate Graded staff member.

Forwarding Calls
You can forward your calls to another extension or phone number when you are away from your desk.

1. Press the Call Forwarding button.
2. Using the Navigation button, select the forwarding type:
   • All calls
   • Internal calls only
   • External calls only
3. Dial the destination number.
4. Select Save and press OK.

To turn off call forwarding

1. Press the Call Forwarding button again.
2. The message Call forwarding off will appear on the display.

Conference Calls
Use the conference feature to speak with multiple participants.

1. Pick up the handset and call the first participant.
2. Once the person answers, use the Navigation button to highlight Start conference.
3. Press OK.
4. Dial the second participant.
5. To add additional participants:
   • Press OK on Conference.
   • Select Add party.
   • Dial the next participant.
6. Repeat until everyone has joined the conference.
    

OS40 (Big Display) 

All instructions for the OS20 also apply to the OS40.

In addition, the OS40 allows you to configure Quick Dial buttons for frequently called numbers and colleagues.

Setting Up Quick Dial
To add a contact or phone number to the Quick Dial list:

1. With the handset in the cradle, press and hold a Quick Dial button for one second.
2. Using the Navigation button, select Edit selected dialing.
3. Press OK.
4. Select Number.
5. Press OK.
6. Enter the phone number.
7. Press OK.
8. Select Save & Exit.
9. Press OK.

The Quick Dial button will now display the assigned contact or number.

Removing a Quick Dial Entry

1. With the handset in the cradle, press the Quick Dial button you want to clear.
2. Select Assign telephony function.
3. Press OK.
4. Select the Clear key.
5. Press OK.
6. Press Exit.

Your official school email address is your Graded Gmail account. We recommend using this account exclusively for school-related purposes, as it will be deactivated upon leaving or graduating from Graded. Because important school communications are sent to this account, please check it regularly.