Technology Support 

The Department of Information and Communication Technology (ICT) Helpdesk system is the most effective way for faculty and staff to get support.  From the Helpdesk homepage, log in with the same credentials used to access the Graded_School network and school computers.  

Should staff or faculty need immediate assistance, they may call x767 (xSOS) from any on-campus phone.  

Students can get support by coming to ICT offices.  Parents may receive assistance by stopping by or writing to ParentTechSupport@graded.br. Hours are 8:00 am-4:00 pm, Monday-Friday.  

The ICT Department can be found between the B wing and the Arts Center, beside the Student’s Cafeteria. Students, parents, faculty, and staff are welcome to visit ICT Knowledge Bar and to get assistance from our skilled staff.

 

Need Help?

Click here to Submit a ticket

For immediate assistance,
dial SOS (ext. 767) 
8:00 am - 4:00 pm 
Monday - Friday


Marie F. Beardwood
Director of Technology Integration
ext. 160

Francisco Emidio
ICT Manager 
ext.173

Luiz Zicarelli
Network and Infrastructure Manager 
ext. 176

Aleandro Oliveira
Audio Visual Coordinator
ext. 175

Douglas Moreno
Database Coordinator
ext. 174

Lais Stechi
Database Analyst
Ext. 178

Alan Auricchio
Jr. Support Analyst
ext. 172

Kethynney Sousa
ICT Support Analyst Jr.
ext. 170


Hercules Sousa
Support Assistant
Ext. 171

Paola Cardozo
Administrative Assistant
Ext. 161

Vinicius Taurino
Support Analyst
Ext. 170

Jaime Santos
Intern

 

Av. José Galante, 425
São Paulo, SP - Brazil - 05642-000
T: 55-11-3747-4800
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